Accessibility Statement

Kellogg West Conference Center & Hotel  |  Last reviewed: June 2026

Our Commitment

Kellogg West Conference Center & Hotel is operated by Cal Poly Pomona Enterprises (CPPE), an auxiliary organization located on the campus of California State Polytechnic University, Pomona (Cal Poly Pomona). We are committed to ensuring that our website, kelloggwest.com, is accessible to all users, including people with disabilities.

As an organization on the Cal Poly Pomona campus, Kellogg West follows the university’s accessibility guidelines and policies. Cal Poly Pomona’s institutional accessibility commitment — including its adoption of WCAG 2.1 Level AA, Section 504 and Section 508 of the Rehabilitation Act, and Title II of the Americans with Disabilities Act — guides our digital accessibility efforts. You can read the full Cal Poly Pomona Accessibility Statement at:

https://www.cpp.edu/accessibility.shtml

Standards We Follow

Kellogg West strives to conform to the following standards for web accessibility:

• World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
• Web Accessibility Initiative Accessible Rich Internet Applications (WAI-ARIA 1.2) techniques
• California State University Accessible Technology Initiative (ATI) and Executive Order 1111 guidelines, as adopted by Cal Poly Pomona

Ongoing Efforts

Accessibility is an ongoing priority for our team. Current and recent efforts include:

• Active use of the Equalize Digital Accessibility Checker (EDAC) plugin to continuously scan and identify accessibility issues across the site
• Regular review and remediation of color contrast, keyboard navigation, focus indicators, and ARIA landmark regions
• Descriptive alt text on images throughout the site
• Accessible navigation with keyboard-operable menus and screen-reader-compatible labels
• Compliance with WCAG 2.1 AA viewport and zoom requirements (maximum-scale=5, user-scalable=1)
• Ongoing remediation of heading structure, button labels, and interactive widget accessibility

We recognize that accessibility is not a one-time project. We are actively working to address known issues and continuously improve the experience for all users.

Known Limitations

While we work toward full WCAG 2.1 AA conformance, some areas of the site are currently being remediated, including:

• Heading hierarchy structure on some interior pages
• ARIA labeling on carousel navigation controls
• Icon element accessibility in certain navigation components

We are actively working to resolve these items. If any of these limitations affect your ability to access content or services, please contact us directly and we will provide the information in an alternative format.

Report an Accessibility Issue

If you experience an accessibility barrier on kelloggwest.com, have difficulty accessing any content, or need information in an alternative format, we want to hear from you. Please contact us directly:

Please include the URL of the page where you encountered the issue, a description of the barrier, and your preferred contact method. We will respond within 2 business days and work with you to provide accessible access to the content or service you need.

Formal Grievance Process

If you are not satisfied with our response, you may submit a formal accessibility grievance to Cal Poly Pomona’s Office of Equity, Inclusion, and Compliance:

• Website: www.cpp.edu/officeofequity
• Email: officeofequity@cpp.edu
• Phone: (909) 869-4646

You may also contact Cal Poly Pomona’s IT Accessibility team at accessibility@cpp.edu or (909) 869-6776.

Third-Party Content

Kelloggwest.com may include links to or embed content from third-party services (including our online booking system, social media platforms, and mapping tools). We cannot guarantee the accessibility of third-party content but encourage our partners to meet WCAG 2.1 AA standards. If a third-party tool creates a barrier, please contact us and we will provide an accessible alternative pathway.

Document Accessibility

Portable Document Format (PDF) files and other downloadable documents linked from this site should be accessible. If you encounter a document that is not accessible, please contact us at  fdnweb@cpp.edu and we will provide the content in an accessible format. Document viewers are available at Cal Poly Pomona’s File Viewers page.

Feedback

We welcome all feedback on the accessibility of kelloggwest.com. Your input helps us prioritize improvements and better serve all of our guests, clients, and visitors. Suggestions can be sent to fdnweb@cpp.edu.